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Medical Receptionist

A Virtual medical receptionist is one of the most common jobs a Medical Virtual Assistant does.

​They can handle all the same tasks as an in-house receptionist, including:

  • ​Receiving incoming calls
  • Forward phone calls to other staff as needed
  • appointment scheduling and confirmations
  • Insurance Verification and authorization
  • Prescription refills
  • Emailing and coordinating patients
  • Other clerical tasks as needed

Administrative Assistant

Being an administrative staff is one of the most in-demand positions you could have. It may involve the following but is not limited to the following tasks:

  • ​Initial appointment scheduling and appointment confirmation via phone, email or text
  • Insurance prior authorizations
  • Liaising with other practices for referrals and updating EHR for medical history/ test results (labs, blood tests, and scans)
  • Patient coordination and responding to patient queries
  • Prescription refills
  • And much, much more.

Medical Billing, Claims and Appeal

Medical billing VAs are specially trained in insurance verification, claim submission, insurance authorizations, medical billing, answering patients’ questions about their accounts, and more.

  • ​Pre-authorization for treatments and procedures
  • Specially trained to handle patient billing questions
  • Keeps your payments up-to-date and accurate
  • Organizes financing or payment plans for patients.

Medical Scribe | Transcription

Talented in typing? (more than 50 wpm) Or an experienced Medical transcriptionist? Then this job is for you.

A Medical scribe comes into a provider’s exam room on your personal computer, listens in, and provides documentation in the Electronic medical record (EMR).

  • ​Provide real-time EMR updates
  • Proper documentation of the patient’s visit.
  • Protect the patient’s privacy as you will be listening to/ seeing private information about the patient.
  • Have the opportunity to develop a warm and professional relationship with your client.

Billing Medical Receptionist (Spanish)

A Bilingual medical receptionist is one of the most common jobs a Medical Virtual Assistant does.

​They can handle all the same tasks as an in-house receptionist, including:

  • ​Receiving incoming calls
  • Forward phone calls to other staff as needed
  • appointment scheduling and confirmations
  • Coordinating patients
  • Other clerical tasks as needed

CAREERS START & GROW AT MEDVA

We at MEDVA are passionate about providing an autonomous, flexible, and diverse environment. We thrive on excellence and resiliency, which Filipinos are globally known for. We will help build you to become genuinely world-class service providers so that you may help develop others around you. MEDVA is for those who are committed to growing their careers and not just picking up a paycheck. If you're IT, this may be the last company you'll ever be part of.

PERMANENT WORK FROM HOME

Yes, you read it right! Goodbye to the bloody traffic jams, intolerable long MRT/LRT lines, and risk exposure.

EARN IN US DOLLARS

Hourly rate at MEDVA is  $7.00. That is 30-40 hours a week excluding overtime should there be any. Done doing the math? Isn’t it awesome?

THE MEDVA ACADEMY

Our 2-week proprietary training program developed by our founding physicians combines lecture and smart simulations and on-the-job learning. This will help you equip and prepare yourselves in becoming a Medical Virtual Assistant.

HMO

We understand that healthcare is not the best in the Philippines. This is why we provide every Medical Virtual Assistants access to an HMO plus monetary reimbursements* for Annual Physical Exam and hospitalization.

RETIREMENT PLAN

Many Filipino families fail to prepare for their retirement, but we would like to change all that. We don’t want you to go old with us, we want you to grow old with us. We want to invest in you as much as you invest your time and trust with us.

CAREER GROWTH

We never settle for less nor should you. No one knows more about aligning talent and organizational strategies than us. Our unique expertise will help you unleash the power of your collective genius and bring out your inner drive for superior performance.

LONG TERM AND SUSTAINABLE CLIENTS

Healthcare is one of the largest and most stable industries in the United States. Our career managers will certainly help you become an invaluable asset to your client’s practice that you may be able to thrive and grow together with the organization you are working for.

SUPPORTIVE AND GROWING COMMUNITY

For together we stand, divided we fall. You are not alone and will never be one. We make sure you feel at home and supported once you start with us, we’re sure to have your backs as long as you uphold our core values and maintain your personal integrity.

EXCELLENCE & RESILIENCY

We provide a supportive, autonomous, flexible, and diverse atmosphere where each employee can excel in their work and have the strength to face challenges head-on.

Application Process

01

Citizenship

As we mentioned on our homepage, this business is specially done for Filipinos. Therefore applicants must reside in the Philippines and should not have dual citizenship.

02

Work Environment

Professional means having a plain background and decent lighting. There should be no unnecessary noise or clutter, so you look and feel good.

03

Education & Certificates

Everyone must submit a diploma to prove they are a medical field graduate, such as in nursing, medical technology, pharmacy, or physical therapy. Certificates from medical transcription or US insurance companies may also be provided.

04

Security Check

Security is our top priority. We work with US clients, and they are very strict with security and privacy. We want to ensure that we give them the best and someone with no criminal records that could put our clients and their patients at risk.

System Requirements

Operating System

Windows 10

Your computer should run on an Authentic Windows 10 Home or Pro version to prevent certain viruses from infiltrating your system and your clients.

Computer Processor

Intel i5 (10th Gen or up) | Ryzen 5 (2nd Gen or up) or upper tier processors

Your processor could be any of the 2 companies as long as it has a processing speed of 2.8 GHz or higher and has at least 4 cores. It is essential to have a fast and multiple-core processor to run clinical applications such as EMRs or EHRs smoothly. (intel atom, intel celeron, or any AMD chip other than the Ryzen line will not be accepted.)

RAM

8 GB or More

Having more memory will allow you to run multiple applications simultaneously and will not cause any slowdown or crash. This will increase your computer speed and productivity, which will cool down your hot head.

Internet

Fiber Optic Connection:
50 Mbps or more

Today’s technology has brought us to greater heights, and a fast & reliable internet connection is within our reach. Those who invest in a good one as well as a backup would increase their chances of earning more than 100%

Back Up Internet

Pocket WiFi | Home Prepaid WiFi: 5G
20 Mbps or more

Based on the data from statista.com, the average speed of a mobile internet connection is 22.5 Mbps. However, we will accept 20 Mbps for backups to provide an opportunity for outstanding talent outside the metro. When we say back up, this should be readily available just in case your primary connection becomes unstable.

Web Cam

High Definition
1080p
4K

First impressions last. And we can only impress if we make ourselves look impressive. You will be attending client interview/s, and it is imperative to have a decent webcam to interact more naturally. It is also an excellent way to establish rapport and get a client right away!

Headset

Plantronics
Logitech
Razer
Jabra
or any brands that have noise cancellation.

Clear and effective communication is one if not the most important things you should have in your arsenal. 90% of clients would hire someone with a good tone and volume of voice. This is achievable by investing in a high-quality headset. And we can only impress if we make ourselves look impressive. You will be attending client interview/s, and it is imperative to have a decent webcam to interact more naturally. It is also an excellent way to establish rapport and get a client right away!

Back Up Power

Generators (diesel/ gasoline)
power inverters
car batteries
large capacity UPS

We strictly require all our Virtual assistants to have backup power, especially in the Philippines, where blackouts are notorious. If you still need a backup pull, we will provide you with one through loan assistance should you already get endorsed with a client. Please note that this is mandatory if you still need backup power.

Be Undaunted.

The more you learn, the more you'll earn.
If you do not have any Virtual Assistant experience but have a medical degree, raw talent, and the willingness to learn, you can take our MEDVA training course for free. Our highly- trained career managers will prepare and assist you every step of the way.

1. Application

Applications are sent thru our website.

2. Assessment

An assessment invite will be sent to those who pass the paper screening based on the minimum qualifications.

3. Interview

Those who will pass the assessment will receive an email confirming that they will proceed to the next step which is the interview.

4. Training & Endorsement

After the training, the candidate must also pass the certification. The candidate will then be endorsed to a client who meets the required skill set. A client interview will also take place during this stage.
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